Privacy Policy

Privacy Policy for floralfits.com

Effective Date: 01-01-2025
Last Updated: 01-01-2025

Thank you for choosing floralfits. We are dedicated to safeguarding your privacy and protecting your personal data in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, share, and protect information when you visit floralfits.com, along with your rights over your personal data.

1. Introduction

This Privacy Policy applies to the floralfits.com website, operated by floralfits (“we,” “us,” “our”). By using our website, you agree to the collection and use of your information in accordance with this policy.

2. Data Controller Information

  • Business Name: floralfits
  • Website: floralfits.com
  • Contact Email: contact@floralfits.com
  • Business Address: Pakistan

For any questions or to exercise your rights under this policy, please contact us using the information above.

3. Types of Data Collected

a. Personal Identification Information

We collect personal information when you engage with our website, such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses

b. Payment Information

We use secure, third-party payment processors to manage transactions. floralfits does not store or process your full payment card details on our servers.

c. Technical and Usage Data

We collect data through cookies and other tracking technologies to improve your experience, including:

  • IP address
  • Browser type and version
  • Device information
  • Time zone and location
  • Pages visited and time spent on each page

4. How We Collect Your Data

Data is collected through the following methods:

  • Direct Interactions – When you provide information directly by filling out forms, purchasing products, or contacting us.
  • Automated Technologies – When you interact with our website, we may automatically collect technical and usage data via cookies or similar technologies.

For details on our use of cookies, please refer to our Cookie Policy.

5. Purposes for Data Collection and Use

We use your data in the following ways:

  1. To Process Orders
    To fulfill, process, and deliver your purchases and provide order updates.
  2. To Provide Customer Support
    To respond to inquiries and resolve issues effectively.
  3. To Improve Our Services
    To understand user behavior and improve our website’s functionality and content.
  4. For Marketing Purposes
    To send marketing communications with your explicit consent. You may unsubscribe at any time.
  5. For Legal Compliance
    To comply with legal obligations and protect our legal interests in case of disputes.

6. Legal Basis for Processing Data

Our processing of personal data relies on one of the following legal bases:

  • Contractual Necessity – To fulfill orders or provide requested services.
  • Consent – For marketing emails and non-essential cookies (you may withdraw consent at any time).
  • Legal Obligation – To meet applicable legal requirements.
  • Legitimate Interests – For purposes like improving our services, fraud prevention, and customer support.

7. Data Storage and Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you withdraw your consent or object to the processing of your data, we will delete it unless we are legally obligated to retain it.

8. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your data with trusted third parties under the following circumstances:

  • Service Providers
    Such as payment processors, delivery partners, and IT service providers. These third parties process data only for purposes specified in this policy and in compliance with GDPR.
  • Legal and Regulatory Requirements
    We may disclose personal data if required to comply with applicable law, regulations, legal processes, or enforceable governmental requests.

9. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate protection by using approved Standard Contractual Clauses or relying on partners certified under the EU-U.S. Data Privacy Framework.

10. Data Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encrypted payment information, and restricted access to sensitive data.

While we strive to protect your information, please understand that no method of transmission or storage is completely secure. If you believe your data has been compromised, please contact us immediately at contact@floralfits.com.

11. Your GDPR Rights

As a data subject under GDPR, you have the following rights:

  • Right to Access
    Request access to your personal data and obtain a copy.
  • Right to Rectification
    Correct any inaccurate or incomplete data about you.
  • Right to Erasure
    Request deletion of your data, subject to legal requirements.
  • Right to Restrict Processing
    Request restricted processing of your data in certain circumstances.
  • Right to Data Portability
    Obtain a copy of your data in a structured, machine-readable format for transfer to another service.
  • Right to Object
    Object to data processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent
    If we rely on your consent for processing, you may withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us at contact@floralfits.com.

12. Cookies and Similar Technologies

We use cookies to improve user experience, analyze website usage, and assist in marketing. Cookies are small data files stored on your device. You may manage your cookie preferences through browser settings or by visiting our Cookie Policy for more details.

13. Marketing Communications

With your consent, we may send marketing emails. You can unsubscribe by clicking the link in any marketing email or by contacting us at contact@floralfits.com.

14. Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page with the revised effective date. Please check this page regularly to stay informed.

15. Contact Information

For questions or to exercise your rights regarding this Privacy Policy, please contact us at:

Email: contact@floralfits.com